The job
“Someone fills in the form at eleven at night. By the time a human gets to them on Tuesday, they have talked to two competitors.”
The first conversation with an inbound lead is the one that decides whether there is a second, and it is the one nobody has capacity for. So it gets a form auto-reply, a queue, and a call two days later where the first five minutes are spent establishing what the lead already wrote down.
What happens
Your backend makes one API call, authenticated as your organisation, naming the agent and the meeting to join, with whatever your product knows about the lead. The agent shows up to the call, introduces itself as working for you, and has the conversation. Afterwards the transcript is available to read.
The research step is the part that changes how the call feels. An agent that opens with “I saw you’re building in the logistics space and asked about on-premise deployment — is that a compliance requirement or a latency one?” is having a different conversation than one that opens with “how can I help?”.
The proof is our own front door
The lead form on this site runs this loop. Real submissions come in, get confirmed, get researched, and get a call with an agent that has read the brief. We would not ask you to put your brand on a motion we were not willing to put ours on.
Honest state
Live, and being used. Lead capture, confirmation, the research run before the invite, the agent joining the call already briefed, and the transcript coming back afterwards are all shipped and running.
The boundary you need to know before you scope an offer, because it is the thing most likely to differ from what you are imagining: agents join video meetings — Google Meet and Kontur Talk. There is no telephony. Nothing here answers a phone number, dials out, or sits in a call queue. If your offer is “AI answers my customer’s phone”, this is not that product, and finding out now is cheaper for both of us than finding out after you have sold it.
What it is good at is the call your customer already agreed to have: booked, at a URL, with a person who chose to show up. That is a narrower promise and a much better-kept one.
Also worth knowing: the persona and what it may commit to are configuration, so the quality of the call tracks the quality of the character you write. And a full branded lead-capture-to-call product — your own intake, your own pipeline view, your own customers’ records — is more than the invite API on its own; talk to us about where that boundary should sit for you.